What to Expect During Your First Visit with Basin Service

Welcome to Your Initial HVAC Service Experience

When you schedule your first appointment with Basin Service, you’re taking an important step toward maintaining your home’s comfort and efficiency. Here’s what you can expect during your initial visit:

Before the Appointment

• Make a list of any specific concerns or issues you’ve noticed
• Clear access to your HVAC equipment
• Secure any pets in a separate room
• Have basic system information ready if available

During the Visit

1. Initial Consultation
– Discussion of your comfort needs
– Review of any current system issues
– Understanding your maintenance history

2. System Inspection
– Complete evaluation of your HVAC equipment
– Temperature and airflow measurements
– Safety checks of all components

3. Professional Recommendations
– Detailed explanation of findings
– Written estimate if repairs are needed
– Maintenance plan options

What to Have Ready

• Recent energy bills (if available)
• Information about recent repairs
• Questions about your system
• Preferred payment method

Our Commitment

Basin Service technicians arrive in uniform, driving marked vehicles, and wearing proper identification. We respect your time and property, using shoe covers and drop cloths to protect your home during service.

After the Visit

You’ll receive:
• A detailed service report
• Maintenance recommendations
• Any applicable warranty information
• Clear pricing and payment options

Schedule your first appointment with Basin Service to experience professional HVAC care that puts your comfort first.

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